1. Introduction
Welcome to Formigo, a service provided by WorkersLab LLC ("we," "us," or "our").
We are committed to protecting your privacy and handling your data in an open and transparent manner.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you
use our form submission and management service.
By using Formigo, you agree to the collection and use of information in accordance with this policy.
If you do not agree with our policies and practices, please do not use our service.
2. Information We Collect
2.1 Account Information
When you create a Formigo account, we collect:
- Email address - Used for account authentication, notifications, and service communications
- Password - Stored securely using industry-standard encryption (bcrypt)
- Account preferences - Settings and configuration choices you make
2.2 Form Submission Data
When forms are submitted through Formigo, we collect and store:
- Form field data - All data submitted through your forms, which may include names, email addresses, messages, and any other information your forms collect
- Submission metadata - Timestamps, IP addresses (for spam protection), and submission status
- Spam protection data - Honeypot fields, timestamp validation data, and CAPTCHA responses
Important: You are responsible for determining what data your forms collect from end users.
We recommend being transparent with your users about what data you collect and how you use it.
2.3 Notification Channel Data
If you configure notification channels, we may store:
- Email addresses - For email notifications
- Webhook URLs - For custom integrations
- API credentials - Encrypted credentials for Google Sheets, Slack, Discord, and other integrations
2.4 Usage Information
We automatically collect certain information about your use of our service:
- Log data - API requests, error logs, and system performance data
- Device information - Browser type, operating system, and device identifiers
- Usage analytics - Feature usage, form submission counts, and service interactions
3. How We Use Your Information
We use the information we collect to:
- Provide the Service - Process form submissions, deliver notifications, and maintain your account
- Improve the Service - Analyze usage patterns, fix bugs, and develop new features
- Communicate with You - Send service updates, security alerts, and respond to support requests
- Prevent Abuse - Detect and prevent spam, fraud, and other harmful activities
- Comply with Legal Obligations - Meet regulatory requirements and respond to lawful requests
4. Data Storage and Security
4.1 Data Storage
Your data is stored securely using:
- PostgreSQL databases - With encryption at rest
- Redis - For temporary session and cache data
- Secure servers - With restricted access and regular security updates
4.2 Security Measures
We implement industry-standard security measures including:
- HTTPS/TLS encryption for data in transit
- Encrypted password storage using bcrypt
- Regular security audits and updates
- Access controls and authentication requirements
- Encrypted storage of sensitive API credentials
Note: While we use reasonable security measures, no internet transmission is 100% secure.
You use our service at your own risk.
5. Data Sharing and Disclosure
5.1 Third-Party Services
We may share your data with third-party services you explicitly configure:
- Google Sheets - If you configure Google Sheets integration
- Slack - If you configure Slack notifications
- Discord - If you configure Discord notifications
- Custom Webhooks - Any webhook endpoints you configure
These integrations are entirely optional and under your control.
5.2 Service Providers
We may share data with trusted service providers who assist us in operating our service, such as:
- Hosting providers
- Email delivery services
- Font delivery services (Google Fonts)
- Payment processors (if applicable)
- Analytics services
These providers are contractually obligated to protect your data and use it only for the purposes we specify.
5.3 Legal Requirements
We may disclose your information if required to:
- Comply with legal obligations (court orders, subpoenas)
- Protect our rights, property, or safety
- Prevent fraud or security threats
- Respond to lawful government requests
5.4 Business Transfers
If WorkersLab LLC is involved in a merger, acquisition, or sale of assets, your information may be
transferred. We will provide notice before your data is transferred and becomes subject to a different
privacy policy.
6. Your Rights and Choices
6.1 Access and Portability
You have the right to:
- Access all data associated with your account
- Export your form submission data at any time
- Request a copy of your personal information
6.2 Correction and Deletion
You can:
- Update your account information at any time through your dashboard
- Delete individual form submissions
- Request deletion of your account and all associated data
To delete your account, contact us at [email protected].
Account deletion is permanent and cannot be undone.
6.3 Data Retention
We retain your data:
- Active accounts - As long as your account is active
- Deleted accounts - For 30 days after deletion (for recovery purposes), then permanently deleted
- Form submissions - Until you delete them or close your account
- Logs - For 90 days for security and debugging purposes
7. Cookies and Tracking
We use cookies and similar technologies to:
- Session management - Keep you logged in
- Security - Prevent cross-site request forgery (CSRF) attacks
- Preferences - Remember your settings
We do not use third-party advertising cookies or tracking pixels. You can control cookie preferences
through your browser settings, though disabling cookies may affect service functionality.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence.
These countries may have data protection laws that differ from your jurisdiction. By using Formigo,
you consent to the transfer of your information to the United States and other countries where we operate.
9. Children's Privacy
Formigo is not intended for use by children under 13 years of age. We do not knowingly collect personal
information from children under 13. If you believe we have collected information from a child under 13,
please contact us immediately at [email protected].
10. GDPR Compliance (EU Users)
If you are located in the European Economic Area (EEA), you have additional rights under GDPR:
- Right to access - Request a copy of your personal data
- Right to rectification - Correct inaccurate data
- Right to erasure - Request deletion of your data ("right to be forgotten")
- Right to restriction - Limit how we use your data
- Right to data portability - Receive your data in a structured format
- Right to object - Object to certain data processing activities
- Right to withdraw consent - Withdraw consent for data processing
Our legal basis for processing your data includes: contract performance (providing the service),
consent (for optional features), and legitimate interests (service improvement and security).
To exercise your GDPR rights, contact us at [email protected].
11. CCPA Compliance (California Residents)
If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA):
- Right to know - What personal information we collect and how we use it
- Right to delete - Request deletion of your personal information
- Right to opt-out - Opt-out of the "sale" of personal information (we do not sell your data)
- Right to non-discrimination - Equal service regardless of privacy choices
To exercise your CCPA rights, contact us at [email protected].
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.
We will notify you of significant changes by:
- Posting the new policy on this page
- Updating the "Last Updated" date
- Sending an email notification for material changes
Your continued use of Formigo after changes become effective constitutes acceptance of the updated policy.
13. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us: